Last Updated: October 6, 2025
At paintersanmateoca.com, "paintersanmateoca.com," "we," and "us," your privacy matters to us.
This policy outlines what we collect, how we use it, who may receive it, and the options available to you. By using paintersanmateoca.com and any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Via our ads and apps on third-party websites when they link to this policy
This policy does not cover information collected offline or on websites we do not operate or control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request (location, project scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, referring pages, and pages you leave from
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Evaluate website performance
- Customize content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features may not function properly without them.
Third parties may also place cookies, which are not controlled by us.
Interest-Based Advertising
We may partner with advertising providers to show ads tailored to your interests.
These partners may use identifiers such as IP address, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our services and Website
- Handle and complete your service requests
- Connect you with service providers relevant to your request
- Communicate with you about requests, updates, and support
- Personalize your experience and our marketing efforts
- Support analytics, research, and product development
- Identify, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help run the Website and our business, such as analytics, security, payment processing, support, and marketing.
They may access personal information only as needed to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you submit, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may transfer information in connection with a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow privacy policies of their own.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages. This does not stop emails from providers with whom we shared your request.
- Cookies: Adjust cookies through your browser settings or use the opt-out links listed above.
Access and Control
You may request to:
- Review the data we have about you
- Correct inaccurate information
- Delete data, subject to legal or operational requirements
- Share concerns about how we use your information
Use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm if it is misused
- Why the information is being processed
- Legal and regulatory requirements
- Whether the same purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive submissions are transmitted over SSL. Even so, no transmission or storage system can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you are a California resident, you may have the following rights, subject to legal exceptions:
Right to Know
Request details about:
- Categories of personal information collected
- Sources used to collect it
- Business or commercial purposes for collection
- Categories of third parties with whom we shared it
- Specific pieces of personal information we hold about you
Right to Delete
Request deletion of personal data collected from you, subject to exceptions.
Right to Correct
Request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you submit through an authorized agent, we may require proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing in the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for people in the United States.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we update it, the "Last Updated" date will change.
Your continued use of the Website means you accept the revised policy.
How to Contact Us
San Mateo Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
