Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, set the rules for your access to and use of paintersanmateoca.com and any related site that links to these Terms (the "Website"). Please review them carefully, since they define important rights and responsibilities.
By accessing or using the Website, you accept these Terms. If you do not agree, do not use the Website. We may update these Terms or limit access at any time, with or without prior notice. If you continue using the Website after changes take effect, that means you accept the revised Terms. The Website is meant for users in the United States and its territories. You also confirm that you are of legal age and otherwise meet these requirements.
Our Privacy Policy explains how we collect and use personal information and is part of these Terms by reference. By using the Website, you acknowledge that you have read and agreed to the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers submit service requests to independent service providers that offer home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with regulations or licensing requirements.
- Endorse or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
All use is at your own risk.
2. Form Submission and Contact Consent
When you send a form, you agree that we may use your information as described in the Privacy Policy. You also give express permission for us and Third-Party Providers to contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required as a condition of purchase. You can opt out by following the instructions provided.
You agree that:
- All information you provide is accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can form a binding contract and meet all of the following:
- Be at least 18 years old.
- Be located in the United States or its territories.
- Not be prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. Any rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete, harass, or carry out unlawful activity.
- Scrape, hack, or overload the Website.
- Collect user information for unsolicited outreach.
- Make false statements.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer or bypass security features.
We may suspend or end access without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, and reviews. You keep ownership of that content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent and warrant that:
- You own the content or have the right to submit it.
- The content does not violate any law or the rights of others.
We may use any feedback you provide without restriction or obligation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for their content, policies, or practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes displayed are for information only and are not binding. Any agreement is strictly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. Consent is not required to buy services. See Section 2 for opt-out instructions.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply where permitted by law.
11. Intentional False Information
If you provide false contact or address information, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All Website content, including trademarks and copyrights, belongs to us or our licensors. No ownership rights transfer to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or inaccurate. We make no guarantee that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some sections will still apply after termination, including disclaimers and arbitration provisions.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is capped at $100 or the amount you paid us.
Some jurisdictions may not permit these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Breach of these Terms
- Content submissions
- Dealings with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- Description of the work and its location
- Contact information
- Statement of authorization
False claims may create liability.
19. Electronic Communications
You agree to receive communications electronically through email or Website postings. These communications satisfy any legal requirement for a written notice.
20. Dispute Resolution and Arbitration
Disputes are resolved through binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided by written submission.
- No class actions or jury trials allowed.
- Arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that cannot be arbitrated must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events beyond our control, including natural disasters, war, and power failures.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any provision is found invalid, the rest remains in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
